{"id":225,"date":"2026-08-07T13:13:55","date_gmt":"2026-08-07T13:13:55","guid":{"rendered":"https:\/\/sinosportbike.com\/?page_id=225"},"modified":"2026-08-19T07:52:16","modified_gmt":"2026-08-19T07:52:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/sinosportbike.com\/ru\/faq\/","title":{"rendered":"\u0427\u0430\u0441\u0442\u043e \u0437\u0430\u0434\u0430\u0432\u0430\u0435\u043c\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"225\" class=\"elementor elementor-225\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93a0f03 e-con e-atomic-element e-flexbox-base e-1eeffd7\" data-id=\"93a0f03\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"93a0f03\">\n    \t\t<div class=\"elementor-element elementor-element-aee3ffa elementor-widget elementor-widget-html\" data-id=\"aee3ffa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n.faq-main-wrap * {\r\n  box-sizing: border-box;\r\n  transition: all 0.24s ease\u2011out;\r\n}\r\n.faq-section-title {\r\n  font-size: 16px;\r\n  color: #555;\r\n  margin: 40px 0 15px;\r\n  padding-bottom: 8px;\r\n  border-bottom: 1px solid #eee;\r\n  position: relative;\r\n}\r\n.faq-section-title:hover {\r\n  color: #000;\r\n  padding-left: 4px;\r\n}\r\n.elementor-accordion-item {\r\n  margin:12px 0 !important;\r\n  border\u2011radius:8px !important;\r\n  overflow:hidden !important;\r\n  box\u2011shadow:0 1px 3px rgba(0,0,0,0.05) !important;\r\n  border:1px solid #f5f5f5 !important;\r\n}\r\n@media(min\u2011width:768px){\r\n  .elementor-accordion-item:hover {\r\n    transform: translateY(-1px) !important;\r\n    box\u2011shadow:0 3px 10px rgba(0,0,0,0.07) !important;\r\n  }\r\n}\r\n.elementor-accordion-title {\r\n  font\u2011weight:500 !important;\r\n  font\u2011size:15px !important;\r\n  line\u2011height:1.6 !important;\r\n  background:#fdfdfd !important;\r\n}\r\n.elementor-accordion-item:hover .elementor-accordion-title {\r\n  background:#f8f8f8 !important;\r\n}\r\n.elementor-accordion-content {\r\n  line\u2011height:1.8 !important;\r\n  color:#444 !important;\r\n  font\u2011size:14px !important;\r\n  background:#fff !important;\r\n}\r\n.faq-footer-tip {\r\n  margin\u2011top:40px;\r\n  padding\u2011top:20px;\r\n  border\u2011top:1px solid #eee;\r\n  color:#666;\r\n  font\u2011style:italic;\r\n  line\u2011height:1.8;\r\n  transition: all 0.24s ease\u2011out;\r\n}\r\n.faq-footer-tip:hover {\r\n  color:#222;\r\n  padding\u2011left:4px;\r\n}\r\n<\/style>\r\n\r\n<div class=\"faq-main-wrap\">\r\n  <h2 style=\"font-size:24px;font-weight:700;color:#111;margin-bottom:30px;\">Frequently Asked Questions<\/h2>\r\n\r\n  <h4 class=\"faq-section-title\">General Questions<\/h4>\r\n  <div class=\"elementor-accordion\">\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q1: Can I buy electric motorcycles or spare parts directly on your website?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Spare parts &amp; motorcycle accessories are available for online checkout and direct purchase. However, complete electric motorcycle units cannot be ordered online. Each country has different import regulations, certification requirements and customs clearance rules for full e\u2011motorcycles. All wholesale orders for complete vehicles need to go through inquiry, technical confirmation and quotation negotiation. We do not sell complete motorcycles to individual retail customers.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q2: What is your minimum order quantity (MOQ)?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Spare parts &amp; accessories: Small\u2011batch orders are acceptable, you may check cart for details. Complete e\u2011motorcycles: For standard stock models, MOQ is one 20GP container. OEM \/ ODM private label projects require higher MOQ. Send us an inquiry with your target market and quantity for exact information.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q3: Are your e\u2011motors compliant for EU \/ USA market?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Main complete motorcycle models carry CE, EEC\u2011COC certifications for European markets. We also prepare relevant documentation for North\u2011American DOT requirements. Import rules vary country\u2011by\u2011country. Please specify your target country in your vehicle inquiry, we will share certification documents for your review.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <h4 class=\"faq-section-title\">Order &amp; Quotation<\/h4>\r\n  <div class=\"elementor-accordion\">\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q4: How do I get price list and formal quotation for complete motorcycles?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Prices for complete vehicles are not published online. Please fill out our inquiry form, include target country, order quantity, model selection and custom requirements. Our sales team will send you a formal EXW quotation within 24\u201148 working hours. For spare parts &amp; accessories, prices are shown directly on product pages for online ordering.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q5: What trade terms and payment methods do you accept?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Spare parts &amp; accessories support online checkout. Complete motorcycles mainly adopt EXW trade term with T\/T telegraphic transfer payment. Online card payment is not available for full vehicle orders.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q6: Can I place sample order for complete motorcycles?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Sample complete motorcycles can be discussed separately. Sample cost and freight will be calculated manually. Samples cannot be added to shopping cart, you need to contact our sales team to arrange. Spare\u2011part samples can be purchased directly via online checkout.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <h4 class=\"faq-section-title\">OEM &amp; ODM Customization<\/h4>\r\n  <div class=\"elementor-accordion\">\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q7: Do you support OEM, ODM and private label?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Yes. We support private logo, custom color\u2011ways, wiring harness and partial hardware modification. Full\u2011vehicle ODM development is also available. Custom projects apply separate MOQ, please contact us to talk over your project.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q8: Can I change configurations like battery, motor or brakes?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Most complete motorcycle models support hardware upgrades including battery capacity, motor power and braking systems. All available upgrade options will be listed inside our formal vehicle quotation. For spare parts, you may select compatible items directly on product pages.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <h4 class=\"faq-section-title\">Production &amp; Shipping<\/h4>\r\n  <div class=\"elementor-accordion\">\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q9: What is your production lead\u2011time?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Spare parts &amp; accessories: 3\u20117 working days. Stock complete motorcycles: 7\u201115 working days upon deposit receipt. OEM custom motorcycle orders: 30\u201145 working days. Final timeline will be confirmed on Proforma Invoice.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q10: Do you arrange sea shipping to my port?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Our default term for motorcycles is EXW, goods are ready for pickup at our factory. We can recommend trusted freight forwarders, or accept your nominated forwarder for factory pick\u2011up. For online\u2011ordered spare\u2011parts, we can arrange international parcel shipping.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <h4 class=\"faq-section-title\">After\u2011sales Support<\/h4>\r\n  <div class=\"elementor-accordion\">\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q11: What about global after\u2011sales and spare\u2011parts supply?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: We supply replacement spare\u2011parts for all sold motorcycle units. Technical manuals, wiring diagrams and troubleshooting guidance are provided remotely. On\u2011site local after\u2011sales service is only available in regions with our authorized local dealers. If there is no authorized dealer in your area, only remote online technical support will be provided. Accessories you bought online also come with our standard after\u2011sales support.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q12: Where can I download certification &amp; technical documents?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Certification and full technical datasheets for complete motorcycles are not available for public download on\u2011site. Submit a vehicle inquiry and our sales will email these files to you. Spec sheets for spare parts can be provided upon request.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <h4 class=\"faq-section-title\">Contact &amp; Inquiry<\/h4>\r\n  <div class=\"elementor-accordion\">\r\n    <div class=\"elementor-accordion-item\">\r\n      <div class=\"elementor-accordion-title\"><strong>Q13: How fast will you reply my inquiry?<\/strong><\/div>\r\n      <div class=\"elementor-accordion-content\">\r\n        <p>A: Vehicle\u2011related inquiries are normally answered within 24\u201148 working hours. For urgent issues please reach out via WhatsApp. Orders placed online for spare parts will get confirmed via email shortly.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <p class=\"faq-footer-tip\">Still cannot find your answer? For complete electric motorcycle wholesale, please submit an inquiry on our contact page. For spare\u2011parts questions, you may also send us a message directly.<\/p>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions General Questions Q1: Can I buy electric motorcycles or spare parts directly on your website? A: Spare parts &amp; motorcycle accessories are available for online checkout and direct purchase. However, complete electric motorcycle units cannot be ordered online. Each country has different import regulations, certification requirements and customs clearance rules for full [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-225","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/pages\/225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/comments?post=225"}],"version-history":[{"count":5,"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/pages\/225\/revisions"}],"predecessor-version":[{"id":1293,"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/pages\/225\/revisions\/1293"}],"wp:attachment":[{"href":"https:\/\/sinosportbike.com\/ru\/wp-json\/wp\/v2\/media?parent=225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}